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Delivery Information

DELIVERY TIMES REGARDING OUR HANDMADE SOFAS & UPHOLSTERED FURNITURE

ALL OUR SOFAS ARE HANDMADE ON THE PREMISES, BECAUSE WE OFFER MANY VARIATIONS WE DONT HAVE STOCK SOFAS, WE WOULD NEED A MASSIVE WAREHOUSE AND A BANK BALANCE TO MATCH, TO DO SO, THEREFORE WE ASK FOR YOUR PATIENCE WHILST WE CREATE YOUR PERFECT SOFA

ONCE YOU HAVE CHOSEN YOUR DESIGN OF SOFA & SIZES AS WELL AS THE FABRIC OR LEATHER OF CHOICE, YOU ARE NOW READY TO ORDER.

WE THEN REQUIRE A DEPOSIT OF 20%, ONCE THIS IS RECEIVED WE QUOTE BETWEEN 6-8 WEEKS DELIVERY TIME, THIS IS DEPENDANT ON THE FABRIC OR LEATHER OF CHOICE BEING IN STOCK, ALTHOUGH RARE, OCCASIONALLY FABRIC OR LEATHER CAN BE OUT OF STOCK WITH OUR SUPPLIERS, THEN THE CUSTOMER MAY HAVE TO WAIT A LITTLE LONGER, THE CUSTOMER ALWAYS HAS THE OPTION TO CHOOSE ANOTHER FABRIC OR LEATHER IF THEY PREFER.

WHEN THE SOFA IS NEARLY READY WE WILL THEN GIVE THE CUSTOMER NOTIFICATION OF DELIVERY APPROX 7 DAYS BEFOREHAND, WHERE WE WILL THEN ENDEAVOUR TO ARRANGE A TIME TO SUIT OUR CUSTOMERS, WE DELIVER USUALLY AFTER WORK HOURS OR AT A CONVENIENT TIME AT THE WEEKEND IF POSSIBLE, THAT WAY OUR CUSTOMERS DON'T LOOSE ANY VALUABLE TIME OFF WORK.

ALL SOFAS ARE DELIVERED BY A TWO MAN TEAM AND DELIVERED TO THE ROOM OF CHOICE, ANYWHERE IN YOUR HOME, THE SOFA IS THEN UNBAGGED AND ALL PACKAGING IS TAKEN AWAY AND RECYCLED.

ONLY WHEN THE SOFA OR UPHOLSTERED FURNITURE HAS BEEN THOROUGHLY INSPECTED BY OUR CUSTOMER, DO WE THEN TAKE PAYMENT OF THE BALANCE, EITHER BY DEBIT CARD OR CHEQUE ON DELIVERY

THEN WHEN YOUR SITTING ON YOUR FABULOUS SOFA YOU`VE CREATED, WITH A CUP OF TEA, HOPEFULLY YOU`LL BE THINKING, DEFINITELY RECOMMEND NU TREND TO MY FRIENDS!!!

PLEASE BE AWARE CREDIT CARD PAYMENTS INCUR A 2% CHARGE

IF ANY CUSTOMER REQUIRES A SOFA URGENTLY, ALL SOFAS & CHAIRS IN THE SHOWROOM ARE FOR SALE AND COME WITH IMMEDIATE DELIVERY.


The Manufacturing Process